After receiving the products you have the possibility to disband the agreement without giving reasons during 14 days, this is called the cooling off period. During the cooling off period you have to treat the product and the package carefully. You can unpack and use the product only to that extent to as far as it is necessary to judge if you wish to keep the product.
If you execute the right of withdrawal, you will have to pay no more than the costs of returning the product. If you want to execute the right of withdrawal, you shall return the product with all accessories and - if reasonably possible - in the original conditioning and packaging after no more than 14 days after executing the right of withdrawal.
In order to execute the right of withdrawal you have send an email to firstname.lastname@example.org. We shall then pay back the full purchase amount as soon as possible but no later than within 14 days after the repeal or after the return shipment.